Privacy Policy

1.1. This privacy policy of personal data (hereinafter referred to as the Privacy Policy) works with the following concepts:

"Site administration www.en.weltonhotel.ru (hereinafter referred to as the Site Administration)" - specialists representing the interests of the Company, whose responsibilities include managing the site, that is, organizing and (or) processing personal data received on it. To fulfill these responsibilities, they must clearly understand what the information is being processed for, what information should be processed, and what actions (operations) should be performed with the information received.

"Personal data" means information that is directly or indirectly related to a specific or identifiable individual (also called a personal data subject).

"Processing of personal data" is any operation (action) or combination of such that the Site Administration performs with personal data. They can be collected, recorded, systematized, accumulated, stored, clarified (updated or modified if necessary), extracted, used, transmitted (distributed, provided, accessed), depersonalized, blocked, deleted and even destroyed. These operations (actions) can be performed both automatically and manually.

"Confidentiality of personal data" is a mandatory requirement for the Operator or other official working with User data to keep the information received secret, without revealing it to outsiders, if the User who provided personal data has not expressed his consent, and there is also no legal basis for disclosure.

"Site User" (hereinafter referred to as the User)" is a person who visited the site www.en.weltonhotel.ru, as well as using its programs and products.

"Cookies" are a short piece of data sent by a web browser or web client to a web server in an HTTP request, whenever a User tries to open a website page. The fragment is stored on the User's computer.
"IP address" is a unique network address of a node in a computer network built using the TCP/IP protocol.

2.1 Viewing site pages www.en.weltonhotel.ru as well as the use of its programs and products imply automatic consent to the Privacy Policy adopted there, which implies the provision of personal data by the User for processing.

2.2 If the User does not agree with this Privacy Policy, the User must leave the site www.en.weltonhotel.ru.

2.3 The existing Privacy Policy applies only to the website www.en.weltonhotel.ru. If the User uses links posted on the latter's website to access third-party resources, the site Administration is not responsible for his actions.

2.4 Verifying the accuracy of personal data that the User who has accepted the Privacy Policy has decided to report is not the responsibility of the Site Administration.

3.1 According to this Privacy Policy, the Site Administration is obliged not to disclose personal data provided by Users registering on the site or placing an order for the purchase of goods or services, as well as to ensure absolute confidentiality of this data.

3.2 In the process of using the website www.en.weltonhotel.ru The User can transfer the following information to the Company:

• Personal data provided by the User independently when filling out the room reservation form, including, but not limited to: surname, first name, patronymic, gender, date of birth, contact phone numbers, e-mail address. The required information is marked with special markings, the rest of the information is provided at the discretion of the Users;

• Technical information that is automatically transmitted to the Company during the use of the site www.en.weltonhotel.ru using the software installed on the User's device, including: IP address, information from cookies, information about the User's browser or other program that accesses the site, access time, the address of the requested page, about the device The user who is used to access the site.

3.3 The user can change the settings for accepting cookies in the settings of his browser or disable them completely, however, in this case some functions of the site may not work correctly.

3.4 The Site collects statistics on the IP addresses of all visitors. This information is needed to identify and solve technical problems and to check how legitimate financial payments will be.

3.5 Any other Personal Data not mentioned above (about when and what purchases and orders were made, which browser was used, which operating system was installed, etc.) is securely stored and not distributed. The existing Privacy Policy provides an exception for the cases described in clauses 5.5 and 5.4.

3.6 If the user chooses an online payment system for the services of the Apart-hotel, the payment takes place through a secure channel of the Internet acquiring payment system. In this case, the information about the User's bank card is not stored on the site server www.en.weltonhotel.ru, and as a result is not an object of personal data.

4.1 The Company collects and processes only the information that is necessary to provide the User with services in accordance with the functionality of the Software.

4.2 The Company may process information provided by the User, including personal Data, for the following purposes:

• Identification of the User and provision of services in accordance with the functionality of the Software, including, but not limited to, online booking of the hotel selected by the User, as well as ordering other services;

• Communication with the User, including sending notifications, requests and information regarding the use of the Company's services, as well as processing requests and requests from the User;

• Conducting statistical, analytical and other research based on depersonalized data;

• Processing and receiving payments, refund of funds to the User.

5.1 The processing of User information, including Personal Data, is carried out with the consent of the User given during the use of the site. The User decides to provide information, including Personal Data, and consents to their Processing freely, of their own free will and in their own interest. Consent to the Processing of information is given by the User at the time of Acceptance of this Policy.

5.2 Information processing is carried out by the Company using automation tools in accordance with this Policy and internal acts of the Company.

5.3 The processing of information is carried out in strict accordance with the legislation.

5.4 The Company undertakes to maintain confidentiality and not to distribute the User's information without the User's consent. The Company undertakes not to disclose to third parties, distribute, sell, alienate, or otherwise dispose of the information received, except for the purposes and methods provided for in this Policy, as well as legislation.

5.5 The Company has the right to transfer the User's Personal Data to third parties solely for the purpose of fulfilling a contract for the provision of hotel and/or other services related to hotel services, to which the User is or will be a party. Consent to the transfer of information, including Personal Data, to the specified third parties is given by the User at the time of Acceptance of this Policy.

5.6 The Company ensures that necessary and sufficient legal, organizational and technical measures are taken to protect User information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions with it by third parties.

5.7 The User guarantees that any information provided by him to the Company in the process of using the site is obtained by him on a legitimate basis. The Company is not responsible for the User's actions with the information, including, but not limited to, cases where the information provided is a commercial or other legally protected secret.

5.8 The period of processing of the User's personal data is not limited in any way. The processing procedure may be carried out in any manner prescribed by law. In particular, with the help of personal data information systems, which can be conducted automatically or without automation tools.

6.1 It is the responsibility of the User to provide information about himself that meets the requirements of the site.

6.2 The responsibilities of the Site Administration include:

6.3 The use of the information obtained solely for the purposes specified in clause 4 of the existing Privacy Policy.

6.4 Ensuring the confidentiality of information received from the User. They should not be disclosed unless the User gives written permission to do so. Also, the Administration does not have the right to sell, exchange, publish or otherwise disclose personal data transmitted by the User, excluding clause 5.5 of the existing Privacy Policy.

6.5 Taking precautions to ensure that the User's personal data remains strictly confidential, just as such information remains confidential in modern business.

6.6 Blocking of personal user data from the moment when the User or his legal representative makes a corresponding request. The right to make a request for blocking is also granted to the body authorized to protect the rights of the User who provided the site Administration with his data for the period of verification, in case of detection of unreliability of the reported personal data or illegality of actions.

7.1 In case of non-fulfillment by the Site Administration of its own obligations and, as a result, the User's losses incurred due to the misuse of the information provided by them, the responsibility rests with it. This, in particular, is confirmed by Russian legislation. The current Privacy Policy makes an exception for the cases reflected in clause 5.5.

7.2 However, there are a number of cases where the Site Administration is not responsible if user data is lost or disclosed. This happens when they:

• They became public property before they were lost or disclosed.

• They were provided by third parties before they were received by the Site Administration.

• Were disclosed with the User's consent.

8.1 If the User is dissatisfied with the actions of the Site Administration and intends to defend his rights in court before filing a claim, he must necessarily submit a claim (in writing, offer to resolve the conflict voluntarily).

8.2 The Administration that has received the claim is obliged to notify the User in writing about its consideration and the measures taken within 30 calendar days from the date of its receipt.

8.3 If both parties have not been able to reach an agreement, the dispute is referred to a judicial authority, where it must be considered in accordance with current Russian legislation.

8.4 The regulation of the relations between the User and the Site Administration in the Privacy Policy is carried out in accordance with the current Russian legislation.

9.1 The Site Administration has the right to change this Privacy Policy without asking the User's consent.

9.2 The entry into force of the new Privacy Policy begins after the information about it is posted on the website www.en.weltonhotel.ru, unless the changed Policy implies a different placement option.

9.3 All suggestions, requests, requirements or questions regarding this Privacy Policy should be communicated by sending an email to: info@weltonhotel.ru

9.4 You can read about the existing Privacy Policy by visiting the main page of the site www.en.weltonhotel.ru.